The Neumann DCANet Dialup Program
Neumann College DCANet Dialup Program

Program Overview
DCANet will provide specially priced and integrated Internet dial-up PPP services to eligible members of the Neumann community. This document outlines the specifics of the program, account fulfillment information, and software and support options.

A secure web site order form
Use our secure online form to sign up.

Paper order form
Paper order forms are not available. Signup under the program is by online application only. To sign up using a purchase order, select "Purchase Order" as the payment method and then enter the P.O. No. and billing information in the comments section.

Payment Options
Eligible program participants may pay for accounts under the program by credit card or Neumann purchase order. DCANet accepts MasterCard, Visa, Discover, American Express and Optima.

Eligibility
Only faculty, staff and student members of the Neumann community who have a neumann.edu email account are eligible to participate in this program.

Account Creation
Once DCANet has received an online application, DCANet will create the account as specified by the subscriber. The notification method for the subscriber's DCANet username and password will be in the form of an automated e-mail message to the e-mail address supplied during the application process.

Supported Software
DCANet supports the Windows 95/98, Windows NT, Windows 2000, and Macintosh operating systems. Eligible participants can obtain software from the normal Neumann software distribution channels, via DCANet's FTP server, or via a telephone request to DCANet (in which case a CD will be mailed).

Pricing
Only PPP connectivity will be available under the dialup program. There are two levels of PPP access being proposed: Basic (30 hours per month) or Extended (360 hours per month). Pricing does not include any applicable sales tax.

PPP Service Pricing
Setup
Waived
Basic Monthly
$9.95
Extended Monthly
$12.95

All accounts include the respective hourly monthly usage. Additional hourly usage is billed at $0.50 per hour.

Technical Support
Under this program, technical support for installation and connectivity issues will be provided by DCANet and will be available via local 215, 610 and 302 numbers. DCANet will only provide software support for DCANet-supported software packages.